Privacy Policy

1. Who We Are

Doneable Limited is a project, change, and operational delivery consultancy. We are registered in England and Wales.

Registered company name: Doneable Limited

Registered address: 25 Brookside Business Park, Stone, Staffordshire, England, ST15 0RZ

Company number: 16962279

Email: richard.broadhurst@doneable.co.uk

Website: www.doneable.co.uk

We are the data controller for the personal information collected through this website.

2. What Personal Information We Collect

When you use our website or contact us, we may collect the following:

Your name
Your business name
Your email address
Your phone number
Any information you choose to include in the 'What do you need doneable?' field on our contact form
Technical data such as your IP address, browser type, and pages visited (collected automatically via cookies and analytics tools)

We do not collect sensitive personal data (such as health information, financial account details, or government identifiers) through this website.

3. How We Use Your Information

We use the information you provide to:

Respond to your enquiry or booking request
Arrange and manage discovery calls or consultancy engagements
Send you relevant information about Doneable services where you have indicated interest
Improve our website and services

We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling.

4. Our Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

Legitimate interests: responding to enquiries and managing client relationships
Consent: where you have explicitly agreed to receive communications from us
Contract: where processing is necessary to deliver a service you have engaged us for

5. How Long We Keep Your Data

We retain your personal data only for as long as necessary:

Enquiry data (no engagement): up to 12 months after last contact
Client data (active or completed engagement): up to 6 years in line with standard UK business record-keeping requirements

After these periods, data is securely deleted or anonymised.

6. Who We Share Your Data With

We use a small number of trusted third-party services to operate our business. These may process your data on our behalf:

Google Workspace (Gmail, Drive, Calendar) for email and document management. Google acts as a data processor under a Data Processing Agreement.
Wix.com for website hosting and contact form management
Google Calendar / Calendly for booking discovery calls

All third-party providers are required to handle your data securely and in accordance with applicable law. We do not share your data with any other parties without your explicit consent, unless required to do so by law.

7. Cookies

Our website uses cookies. Cookies are small text files placed on your device when you visit a website.

We use the following types of cookies:

Essential cookies: required for the website to function correctly
Analytics cookies: used to understand how visitors use our site (via Wix Analytics). These are only set with your consent.

You can manage your cookie preferences through the cookie banner on our website, or through your browser settings. Disabling cookies may affect your experience of the site.

8. Your Rights Under UK GDPR

You have the following rights in relation to your personal data:

The right to access the personal data we hold about you
The right to correct inaccurate or incomplete data
The right to request deletion of your data ('right to be forgotten')
The right to restrict or object to processing
The right to data portability
The right to withdraw consent at any time (where consent is the legal basis)

To exercise any of these rights, contact us at richard.broadhurst@doneable.co.uk. We will respond within one calendar month.

9. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113

We would appreciate the opportunity to address any concerns directly before you contact the ICO. Please email us first.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The 'Last updated' date at the top of this page will reflect any changes. Continued use of our website after any update constitutes acceptance of the revised policy.

Doneable Limited | doneable.co.uk | richard.broadhurst@doneable.co.uk

Last updated May 2026